Las Lolas Shoes, Design & Shoes

Shopping Guide


Below are frequently asked questions, you may find the answer for yourself

Below you can find the answer to the most frequent questions that our clients can ask themselves.

If you can not find the answer to your question, do not hesitate to contact us to resolve it.

You can use this guide to know it:

Woman Size Guide

SizesEUUKUSFRITMesure in cms

Man Size Guide

SizesEUUKUSFRITMesure in cms

It is possible to buy from any country in the world.

If you have forgotten your password, you can recover it in the Login section

Once you have placed your order, you will receive a confirmation email. If you do not receive it, contact our customer service department.

Yes, you can see the status of your order in real time. To do this, go to the "Orders" section of your account. If you are not registered, you can check the status of your order from this form.

Yes. From the shopping cart you can remove any item you do not want as long as you have not processed the order.

Yes, you can cancel your order, as long as the status of the request allows it. For this you must contact us.

We only sell items in perfect condition, so if, exceptionally, you receive a defective item, please contact our department.

In that case, contact us and we will solve what happened.

If one of our shoes is sold out, we will try to replace it as soon as possible.

And, if there was no stock, we would remove it from the web. In the case of knowing the replacement date, it will be indicated on the product sheet, allowing purchases of the product to be used when receiving the product

Yes, visit the section Returns & Exchanges of our Shopping Guide.